For effective prospecting, use
Campaigner

Lead Management Done Right.

Campaigner is an operational tool that not only seeks to create innovative digital customer touch points called “campaigns,” but also assists in extracting maximum value from every customer encounter through continuously processing every sales lead on an action-by-action basis.

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IMPLEMENTATION EXAMPLESLEARN MORE

LET YOUR INFORMATION START TO WORK FOR YOU

STEP 1: Extracting and centralizing customer information allows for focussed internal processing.

By utilizing current CRM and ERP, customer detail is imported into Campaigner and then segmented, categorized and flagged by geography, product model, age, job title or any other custom customer profile. These customer groups are then paired with powerful marketing campaigns which can be activated right from within Campaigner ensuring targeted communication at the right time at the right place. 

Grow your database of customer information to increase sales

No matter what the state of your current customer data, Campaigner has dedicated campaigns for staff members to help update and centralize your information, i.e. shop Walk-Ins, Telephone-Ins etc. There are more powerful campaigns in the stable such as Customized Emails and Bulk SMS (Beta) which can be utilized to grow your customer database enabling organizations to run targeted advertising with high response rates.

 PRODUCT DEMOS

As soon as a customer requests a product demo, Campaigner loads the lead in its Lead Management module for processing.

 TELEPHONE-INS

 SERVICE REPAIRS

 EXPO / EVENT

Allow prospective customers to seamlessly enter their details via tablet or mobile device at expos or featured events.

 WALK-INS

Maximizing sales potential by capturing customer information at ‘Walk-Ins’ creates future opportunities for targeting marketing.

 ONE-ON-ONE

 CALL CENTRE

Enable the call centre to directly inject sales orders or prospective leads into Campaigner via custom made digital forms.

Let's get your information to work for you!

ENSURE PERSONNEL ARE EXTRACTING MAXIMUM VALUE FROM CUSTOMER INFORMATION

STEP 2: In every instance, industry processes and actions are purposefully applied to customer information to ensure maximum return on investment.

Campaigner is totally user-friendly and implements operating procedures which are authoritatively guarded over by a daily automated reminder system (“the Manager’s Voice”). This dedicated automated feature forces staff members to daily follow through and execute proven success orientated actions in a step-by-step manner to maximise customer information to its full potential.

More effective corporate control over valuable customer information will systematically increase sales volumes through the supportive role Campaigner plays in coordinating target driven actions – from the sales floor right up to Top Management level.

DEDICATED INDUSTRY STEPS

Customer information can either be allocated manually or automatically to industry specific steps. Once in motion, the customer information is drilled though a proven process to ensure leads turn into sales.

AUTOMATIC NOTIFICATION

Campaigner is proactive in notifying employees of their progress, and in cases of poor performance its supportive role comes into play by periodic email, report and mobile notifications to better the service level.

INVEST AND EXCELL IN THE AREAS THAT STATISTICALLY BRING IN MORE SALES

STEP 3: Performance reports which are instantly visualized ensures management's proactive involvement in changing the result of their outcomes.

OTV’s strong roots in data visualization ensure the creation of dedicated reporting modules whereby relevant key-performance areas of enterprise business intelligence (BI) are automatically transposed into interactive charts. Through its processing intelligence, Campaigner automatically interprets the data and instantly displays the same through data visualization and on a multi-level basis, which eliminates the need to spend hours in composing the same to make sense to management.

With over 50 dedicated drilled down areas, anyone in an organisation can be given access to the performance reports of his/her own portfolio, with top management having insight into all such performance reports right down to ground level.

 MULTI-LEVEL REPORTING

The above efficiency in reporting not only actions enterprise information in that it reminds employees through constant notification on performance criteria that needs to be upheld, but also reports on key-inside-performance-areas (KIPA) from employees who perform above standard, which could therefore be syndicated across the enterprise through a knowledge management program.

SUCCESS STORIES

Our Customers

TOYOTA SOUTH AFRICA | Nic Bottari

With 2016 highlighting the launch of the new Hilux and Fortuner, Toyota needed a dedicated team to assist them with notifying their customer base of their regional launches. Various launch events needed both teaser and invitation campaigns to drive traffic to the new launches. With fully booked venues on each launch, OTV’s email campaigns contributed to a huge amount of lead generation and awareness for Toyota.

STANDARD BANK | Theoniel Potgieter

Standard Bank Business Account Managers work tirelessly to ensure their client’s products gets sold effortlessly. In many cases the client’s customer are in need of high value capital finance solutions which can be hard to discuss over the phone, so customer events are facilitated to invite customers to engage in constructive discussions on how to finance these products. OTV’s highly customized services results in targeted email marketing designs and remarketing activities to ensure these events are fully seated and attended that provides for an environment of making business happen!

Get started with Campaigner and start increasing your sales!

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